Get Prepared for Session Four


“Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.” –Andrew Carnegie

Session Four is designed to bring a renewal to your role as a team leader. This course will push your current understanding and experience of teams to a higher plane to prepare you as an authentic leader who builds and leads resonant high performing teams.

Each session of LeadUP is crafted on the shoulders of what you have just learned and practiced. In Session Three, we aligned internal strategy around the customer experience. At the team level, goals must be customer-centered and based on organizational strategy. To make this happen, Session Four will help you with ways to align team goals with DHS goals and create greater cohesion within the team. You will have hands-on practice with strategies to make you a more effective team leader. You and your colleagues will test ideas to authentically resolve current conflicts in your team and within the climate of DHS.

Pre-Class Preparation

To help you get ready for Session Four, please reflect on the following questions.

  • Since you started this learning journey, how have you been impacted as a team leader?
  • As you learn to lead authentically, what new challenges does this bring for you as a team leader? As a team member?
  • As you have worked through your change initiative, what are some of the team issues you have encountered? What was your leadership approach to resolve these issues?
  • In other areas of your work, what has been your experience as you’ve led a team?
  • How does DHS culture encourage/hinder high performance team goal accomplishment?

Visit with team members from your change initiative and/or your work team:

  • What do others see as the biggest issue facing the success of your team?
  • What do others believe are the strengths and challenges of the team climate?

Reading Suggestions

  • Hackman, J. Richard. “Groups That Work (And Those That Don’t): Creating Conditions for Effective Teamwork.” Jossey-Bass. 2007.
  • Sinek, Simon. “Leaders Eat Last: Why Some Teams Pull Together and Others Don’t.” Penguin Publishing. 2014.