Get Prepared for Session Three

After Session Two, you have been progressing on your change initiative and learning lessons along the way. In Session Three, we will integrate your progress as we learn to create a customer-centered culture. All our efforts should lead back to the customer experience. With the relationships between business practices, employee satisfaction, and customer satisfaction, we […]

Facilitator for Building a Customer-Centered Culture

We are very pleased to have Ginger Thompson as our facilitator for LeadUP 2016 Session Three. Ginger Thompson is a management and organizational development consultant specializing in strategies to improve performance. Her firm, Performance Solutions, Inc., works in partnership with organizational members to identify issues, to generate and implement viable solutions, and to monitor the success […]