Facilitator for Building a Customer-Centered Culture

We are very pleased to have Ginger Thompson as our facilitator for session three.

Ginger ThompsonGinger Thompson is a management and organizational development consultant specializing in strategies to improve performance. Her firm, Performance Solutions, Inc., works in partnership with organizational members to identify issues, to generate and implement viable solutions, and to monitor the success of those solutions.

For twenty-three years she has worked as an independent consultant for a wide variety of industries, including federal and state agencies, insurance companies, law firms, hospitals, non-profits, banks, oil drilling and oil field services organizations, and manufacturing facilities.

She completed a B.A., M.A., and PhD ABD in Communication from the University of Oklahoma. Her research on gender and communication style has been published in professional journals, and her instructional communication research has won top awards at national conferences.